Shipping Info

Shipping Rates:

If there is any problem with your shipping calculation please let us know by contacting us.

We offer either UPS or USPS to ship your order. If you select Standard shipping orders under 5lbs will ship USPS while orders over 5 lbs will ship UPS. Orders selecting UPS Ground or 2nd Day will be delivered by UPS.  If your order is more than 5lbs and want to your order to be mail to a P. O.  Box you must pick that option (it will be an additional charge) during check out.  See below for our current shipping rates:

United States

Standard Shipping Charges:

United States
0-25 8.99
25-50 9.80
50-100 10.80
100-150 12.80
150-200 14.80
200-250 16.80

Orders over $250 will ship via UPS. and will be mail at UPS Ground Rates.
UPS Shipping:
UPS shipping options are billed at actual UPS rates plus $2.45 for packaging and handling.

Estimated Shipping Transit Times:
Standard Shipping: 3-7 Business Days
UPS Ground: 1-5 Business Days
Express UPS 2nd Day: 2-Business Days
International Express: UPS 3-5 Business Days

*Please allow 24 hours for us to process your order.

International Rates:
We use UPS International Shipping. Our rates are pulled directly from UPS's system in real time less 40% Off for our customers.

Customs and Brokerage Fees:
Customs departments of other countries may charge extra fees or tarriffs for international shipments. Such fees are variable and you should contact your country's customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

ATTENTION INTERNATIONAL ORDERS, customer is responsible to make sure all items purchased will pass through customs. Any items that are returned will receive a refund with a 15% restocking fee. If the items are not returned, no refund will be given.

Additional Shipping Information:

Ship Methods - Domestic U.S.

Standard

When "Standard" shipping is selected, we use the most economical method, orders under 5lbs are ship via USPS and over are shipped via UPS.

The transit time for Standard shipping is 3-7 business days.
This is the only ship method that delivers to a P.O. Box location within the U.S.
Smart post is a service in which UPS may transfer the shipment to USPS to be delivered. Orders from 1-5 pounds will ship in this fashion, this method will come with either UPS or USPS tracking information.
*Please Note: The following UPS ship methods do not deliver to P.O. Box locations.

UPS Ground

This UPS method is for those who prefer packages be shipped via UPS Ground only.
The transit time for this ship method is 1-5 business days.
UPS Ground does not deliver to P.O. Box locations.
2-day UPS

2-day UPS Express will deliver within 2 business days.
This method does not deliver to P.O. Box locations.
Ship Methods to Canada

USPS

USPS shipments to Canada are approximately 7-9 business days in transit.
This is the only ship method that delivers to a P.O. Box location within Canada.
Tracking information is not provided with USPS shipments to Canada.
This method may not always be available due to weight and value restrictions.
Customs inspections might slightly delay the delivery of shipments from the US into Canada. Customs and duties fees may be applied to the recipient by Canadian Customs/ Border Inspections.
Pleasure Point is not responsible for these charges.
*Please Note: The following UPS ship methods do not deliver to P.O. Box locations.

UPS Standard

Standard UPS shipments to Canada are approximately 6-8 business days in transit.
This method does not deliver to P.O. Box locations.
Customs inspections might slightly delay the delivery of shipments from the US into Canada. Customs and duties fees may be applied to the recipient by Canadian Customs/ Border Inspections.
Pleasure Point is not responsible for these charges.
UPS Worldwide Expedited

UPS Worldwide Expedited shipments to Canada are approximately 3-5 business days in transit.
This method does not deliver to P.O. Box locations.
Customs inspections might slightly delay the delivery of shipments from the US into Canada. Customs and duties fees may be applied to the recipient by Canadian Customs/ Border Inspections.
Pleasure Point is not responsible for these charges.
Ship Methods to International Locations (Outside the U.S. and Canada)

*Please Note: The following UPS ship methods do not deliver to P.O. Box locations.

UPS Worldwide Expedited

UPS Worldwide shipments to international locations are approximately 3-5 business days in transit.
Does not deliver to P.O. Box locations.
Customs inspections might slightly delay the delivery of shipments from the US into international locations. Customs and duties fees may be applied to the recipient by International Customs/ Border Inspections.
Pleasure Point is not responsible for these charges.
UPS Worldwide Express

UPS Worldwide shipments to international locations are approximately 2-3 business days in transit.
This method does not deliver to P.O. Box locations.
Customs inspections might slightly delay the delivery of shipments from the US into international locations. Customs and duties fees may be applied to the recipient by International Customs/ Border Inspections.
Pleasure Point is not responsible for these charges.

Return Policy:
We will accept unused product with return authorization approval number. Please do not attempt to return without contacting YourPleasurePoint.com first. Returns are subject to a 20% restocking fee. If you receive a defective product we will gladly replace it within 30 days of sale.

Any item that is designed to be inserted into the body or come into contact with the penis, mouth, vagina or anus is considered opened and non-returnable.

We will not accept returns for items that are not defective.